Privacy Policy

Last updated: 28 November 2024

This Privacy Policy describes how and when Suzanne Booth t/a Suzie Jules (“I,” “me,” “my”) collects, uses, and shares information when you purchase an item from Suzie Jules (suziejules.co.uk), contact me, or otherwise use my services through suziejules.co.uk or its related sites and services.

By purchasing an item from Suzie Jules or otherwise interacting with Suzie Jules, you confirm that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. 

If you do not agree, you must leave Suzie Jules immediately.

I may update this Privacy Policy periodically to reflect changes in my practices, legal requirements, or for other operational, legal, or regulatory reasons. Changes will be indicated by updating the date at the top of this page.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, or any third-party services you access through Suzie Jules. You are encouraged to review the privacy policies of those third parties independently.

To fulfil your order, I require certain information, including:

• Your name, email address, postal address, payment information, and the details of the product(s) ordered.
• Additional personal information you provide, such as when contacting me directly or subscribing to my mailing list.

Why do I need your information, and how do I use it? 

I collect, use, and share your information for the following purposes, which are lawful under applicable data protection laws:

• To fulfil my services: To process orders, settle disputes, or provide customer support.
• With your consent: For example, when you sign up for my mailing list, which you may opt out of at any time.
• To comply with legal obligations: For example, to retain purchase records for tax compliance.
• To improve my services: For example, using your information to analyse and enhance my offerings, where those interests do not override your privacy rights.

Information sharing and disclosure

Protecting your personal information is a priority. I share your data only in the following circumstances:

• Third-party service providers: I use trusted services such as GoDaddy for hosting my website. I share only the information required to provide these services.
• Business transfers: In the event of a business sale or merger, your information may be disclosed as part of that process, to the extent permitted by law.
• Legal compliance: I may disclose your information if required to comply with a legal obligation or court order, or to address fraud or security issues.

Data retention

I retain your personal information only as long as necessary to fulfil my services, resolve disputes, and comply with legal and regulatory requirements. Generally, I retain your data for five (5) years.

International data transfers

Your information may be stored and processed outside of the UK or EU, in jurisdictions with different data protection laws. If transferring data to a non-UK/EU jurisdiction, I rely on adequate safeguards, such as standard contractual clauses or equivalent, to protect your rights and data.

Your rights

As a resident of certain territories (e.g., UK, EU), you have the following rights under GDPR and DPA 2018:

• Access and Portability: Request a copy of the information I hold about you.
• Rectification: Correct inaccurate or incomplete information.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction and Objection: Restrict or object to certain data processing activities.
• Lodge Complaints: File concerns with the UK Information Commissioner’s Office (ICO) or your local authority.

To exercise these rights, please contact me at info@suziejules.co.uk.

Cookie and tracking

My website uses cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and personalise content. By using my website, you consent to the use of cookies. You can manage your preferences via your browser settings.

Security measures: 

I take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure. This includes encryption, secure payment gateways, and regular security assessments.

Contact information 

If you have any questions or concerns about this Privacy Policy or your data, please contact me at:

• Email: info@suziejules.co.uk
• Data Controller: Suzanne Booth, trading as Suzie Jules